Terms & Conditions

Terms and Conditions

Effective Date: 10 June 2025

1. Acceptance of Terms

By using our website and services, you agree to these terms.

2. Services

We offer POS software and online ordering website services for restaurants and retailers.

3. Free Demo

We offer a 14-day free trial of our POS software. After the trial, a subscription is required for continued use.

4. User Accounts

You may be required to create an account. You are responsible for maintaining confidentiality of your login credentials.

5. Intellectual Property

All software, website templates, and materials are owned by HOHA Software and protected by copyright laws.

6. Payments

Payment terms are set out in your service agreement. Late payments may result in service suspension.

7. Return Policy (Physical Products)

1. Returns for Faulty Products:
- We accept returns within 7 days of delivery only for defective, damaged, or non-functional items.
- Products must be in original packaging, unused, and resalable condition.
- Contact us at info@hohasoftware.co.uk with your order number, issue description, and proof (photos/video if requested).

2. Non-Defective Products:
- Returns for change of mind, wrong purchases, or compatibility issues are not accepted unless the product is faulty.

3. Process:
- Approved returns will receive a Return Authorization (RMA) number.
- Refunds processed within 3 business days after inspection.

4. Shipping Costs:
- Customer covers return shipping unless the error is ours (e.g., wrong item shipped).

8. Limitation of Liability

We are not liable for data loss or damages caused by using our services.

9. Termination

We may suspend or terminate access if you violate these terms or misuse the services.

10. Changes to Terms

We may update these terms at any time. Continued use after updates means acceptance of the new terms.

11. Contact

Email: info@hohasoftware.co.uk
Address: 8 Hatter Ave., Stockport, SK3 0AY, United Kingdom